417 Privacy Policy — User Personal Information Protection
Your privacy is our priority. This policy clearly explains how 417 collects, uses, stores, and protects your personal data as a user of our platform in Malaysia.
Effective date: 1 January 2026. This policy may be updated from time to time.
1. Information We Collect
When you register and use the 417 platform, we collect several categories of information to ensure our services run smoothly and securely. The types of information collected include:
- Account Information: Full name, date of birth, identification number (MyKad), email address, phone number, and encrypted password upon registration.
- Payment Information: Malaysian bank account numbers, bank names, and e-wallet details (Touch 'n Go, Boost, etc.) used for deposits and withdrawals in MYR (RM).
- Device & Browser Information: IP address, device type, operating system, browser type, and language settings, collected for technical diagnostics and account security purposes.
- Usage Data: Pages visited, session duration, betting and game history, user preferences, and transaction history within the platform.
- Cookies: Session data and analytics cookies stored on your device while browsing the platform.
We only collect information that is strictly necessary for platform operations and do not request data that is excessive or irrelevant to the services we provide.
2. How We Use Your Information
The information we collect is used for clear and legitimate purposes. 417 will not use your data for anything beyond what is stated below without first obtaining your consent:
- Account Management: Creating, verifying, and maintaining your user account, and securely processing login requests.
- Transaction Processing: Processing MYR deposits, withdrawals, and any other financial transactions you carry out on the platform.
- Security & Fraud Prevention: Detecting and preventing unauthorised access, fraud, money laundering, and other suspicious activity.
- Legal Compliance: Meeting Know Your Customer (KYC) requirements and fulfilling reporting obligations to the relevant authorities.
- Service Improvement: Analysing usage patterns to improve platform functionality, interface design, and the overall user experience.
- Communications: Sending you transaction notifications, system updates, and promotional information based on the communication preferences you have set.
3. Cookies, Tracking & Data Security
417 uses cookies to enhance the user experience and ensure security features function properly. Cookies are small text files stored in your browser or on your device. The types of cookies we use include:
- Session Cookies: Required to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saving your language settings and display preferences so you don't have to reconfigure them each time.
- Analytics Cookies: Helping us understand how users interact with the platform for internal improvement purposes. This data is processed in aggregate and does not identify you individually.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality or require you to log in more frequently.
To protect your data, all information transmitted between your device and 417's servers is encrypted using industry-standard SSL (Secure Socket Layer) technology. Passwords are stored in hashed form and are unreadable by anyone, including our staff. We conduct regular security audits to keep our systems up to date and free from vulnerabilities.
4. Sharing Information with Third Parties
417 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Information is only shared in the following limited circumstances:
- Payment Processors: Transaction information is shared with licensed payment gateway providers that process deposits and withdrawals in RM. These providers are bound by strict data protection agreements.
- Legal Compliance: We may be required to disclose certain information to Malaysian authorities when mandated by law, court order, or a legitimate official investigation.
- Fraud Prevention: In cases of suspected fraud or illegal activity, relevant information may be shared with the appropriate law enforcement agencies.
- Technical Service Providers: Our technical infrastructure providers may process certain data solely to support platform operations. They are not permitted to use that data for any other purpose.
In all data-sharing situations, 417 ensures that recipients adhere to data protection standards equivalent to or higher than our own.
5. User Rights, Policy Changes & How to Contact Us
As a 417 platform user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you at any time through our support channels.
- Right to Rectification: If any of your personal information is inaccurate, you have the right to request a correction. Some details can be updated directly through your account dashboard.
- Right to Erasure: You may request the deletion of your account and personal data, subject to minimum legal retention requirements. Deletion requests cannot be fully carried out where active legal compliance obligations exist.
- Right to Object: You can opt out of marketing communications at any time through your account settings, without affecting core platform functionality.
This Privacy Policy may be updated from time to time to reflect changes in our practices, technology, or applicable legal requirements. Users will be notified of any significant changes via in-platform notifications or their registered email address. Continued use of the 417 platform after any changes constitutes acceptance of the revised policy.
For any enquiries, data access requests, or privacy-related complaints, please contact our support team. You can also refer to our FAQ page for instant answers, or get in touch with us via email below.
Privacy Support Email: [email protected]
Questions About Your Privacy?
The 417 team is here to help with any questions about your personal data or account privacy. Reach out to us or check the FAQ for more details.